Upload .xlsx or .csv with columns: Name, Phone. First row should be headers.
Add User
Staff will see waitlist for selected outlets
Staff can add bookings for selected outlets
Allow staff to see combined waitlist from all outlets
Shows "Send Link" button — staff can send booking.houseofnosh.in link to customers via WhatsApp
Shows CANCEL button on advance bookings for future dates
Selects outlet on login. Only sees Waitlist + Add Booking.
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Add / Edit Outlet
Optional — used on filter tiles only. WhatsApp uses full name.
Show on booking.houseofnosh.in for advance reservations
Show on QR walk-in portal for walk-in customers
Before 6 PM. Limits advance bookings only.
6 PM onwards. Staff + QR not affected.
Max 2 options. Capacities must equal dinner capacity. Leave empty if no options.
Shows on booking.houseofnosh.in. Recommended: landscape, under 2MB.
When enabled, customers must enter today's code (shown at reception) before joining the waitlist via QR
Today's PIN
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Format: Name, Phone (one per line)
They'll receive today's PIN on WhatsApp at 11 AM daily.
Staff who receive WhatsApp when a customer books this outlet on booking.houseofnosh.in. Format: Name, Phone (one per line)
Only for online bookings. Staff/walk-in bookings don't trigger this.
Full URL to the QR ordering menu for this outlet
Save the URL anytime. Toggle ON when ready to include in messages.
Configure per-outlet tracking for booking.houseofnosh.in. Leave blank to disable.
Facebook/Instagram ad tracking. Find in Meta Events Manager.
Google Analytics 4. Free visitor analytics. Find in GA4 Admin → Data Streams.
Google Ads conversion tracking. Find in Google Ads → Tools → Conversions.
Required with Conversion ID above. Found in the same Conversions setup page.
Select which 30-min slots are available for Staff and Customer portals independently
👥 Staff Panel Slots
🌐 Customer Booking Slots (Day-wise)
How far in advance customers must book. Default: 2 min. Staff & QR not affected.
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Bookings in these time ranges get a "please expect a wait" message instead of confirmed booking. Add more than one slot for different days (e.g. weekend lunch and dinner).
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🔔 Global Online Booking Notifications
Managers get WhatsApp alerts when customers book online. Select which outlets each manager monitors.
⏰ Notification Hours
WhatsApp alerts sent to staff only during this window. Outside these hours, bookings appear in the app only.
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📩 Customer Reply Alert
When a customer replies to a WhatsApp confirmation, an alert is sent to this number
📋 Campaign Templates
Save your MSG91 templates here. Define variables so the system knows how to fill them.
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➕ Add Template
Enable if this template has a photo/image at the top (e.g. dish photo)
Body Variables
Types: input = you type once for all recipients | name = auto-fills customer name | mirror = copies another variable
🎯 Customer Segments
Create surname-based audience segments for targeted campaigns
📢 Send Campaign
🎯 Audience Filter (Optional)
Target a specific customer segment
🏪 Filter by Outlets (Optional)
Leave all unchecked to send to ALL customers
Selected: 0 outlets (All customers will receive)
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Total Bookings
—
Unique Customers
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Invalid Numbers
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Opted Out
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Est. Cost
🧪 Test Campaign
Send a test message to verify before mass send
Cost: ~₹0.85 per marketing message
⚠️ Send Campaign
📡 Sending In Progress
⏳ Please don't close this page...
📊 Campaign History
📭
No campaigns yet
🚫 Marketing Opt-Outs
Customers who replied STOP. They receive booking confirmations but NOT marketing campaigns.
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Click refresh to load
🗓️ S-History
Occasions are permanent. Add an entry each time it occurs (yearly festivals once a year, monthly ones every month). Tap an occasion to see its full history.
📉
No occasions yet
Add Occasion
First entry (optional)
Add Entry
Edit Occasion Name
📝 Customer Data Entry
Today: 0Total: 0
📝
No entries yet today
🔢 Assign Table
🔑 Change PIN
User:
Change Your PIN
First time login - please set your new 4-digit PIN